The simple answer: everything can be changed.
We build our Zendesk Themes with the understanding that every business is different and has different needs for their Zendesk Guides.
Changes via user interface
Zendesk Guide allows the following to be changed within its interface:
- Logo (png or jpeg format is required)
- Main Banner (of the homepage)
- Name of the Help Center
Changes via the code
If you are familiar with HTML and CSS, you can make most of the changes by yourself:
- Custom Links
- Layout changes
If you're not comfortable making the changes yourself, our team is available to assist. In general, we provide three type of services: Installation, Branding, Customization.