Two to five minutes after check-out process is complete, a unique download link will be sent to the email address you provided for checkout. 

  1. If you're not receiving this email, please check your spam folder. If you have not received the email after an hour, please contact our Support team (support@solafid.com)
  2. If the download link is broken, please check if you are able to open the link in a different browser or network. Sometimes, network firewall rule may prohibit this download.

If it still doesn’t work, please, contact our Support team at support@solafid.com. Please, be ready to provide our support team with your order number, your email address which you used for your purchase, your name, and chosen template name.

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