Solafid Support Team

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Activity overview

Latest activity by Solafid Support Team
  • Solafid Support Team created an article,

    How to add more custom block ?

    Custom blocks are useful to highlight key information on the Help Center homepage or if you need to highlight certain categories, or need to include links to other websites outside the Help Center....

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  • Solafid Support Team created an article,

    Mass Delete Tickets

    Install this app from Zendesk Marketplace. Mass delete tickets in any of your ticket views - including suspended tickets! The Mass Delete Tickets app enables administrators and agents (if allowed) ...

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  • Solafid Support Team created an article,

    Followed Tickets View

    Install this app from Zendesk Marketplace. This app provides you with a shortcut on the navigation bar to access followed, CC'ed, requested and assigned tickets. Ticket CCs and folowers allow inter...

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  • Solafid Support Team created an article,

    Atlanta Theme - Sample Designs

    Through theme settings, configure your brand's color, logo, icons, etc. to align with your company's brand guideline. Here are some examples of designs possible with Atlanta.          

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