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Mac

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Latest activity by Mac
  • Mac created an article,

    Mass Delete Tickets

    Mass delete tickets in any of your ticket views - including suspended tickets! The Mass Delete Tickets app enables administrators and agents (if allowed) to delete tickets in bulk. Users are able t...

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  • Mac created an article,

    Followed Tickets View

    This app provides you with a shortcut on the navigation bar to access followed, CC'ed, requested and assigned tickets. Ticket CCs and folowers allow internal users (i.e. your agents and admins) to ...

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  • Mac created an article,

    Atlanta Theme - Sample Designs

    Through theme settings, configure your brand's color, logo, icons, etc. to align with your company's brand guideline. Here are some examples of designs possible with Atlanta.          

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    • 1 vote