John Doe
Articles
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Atlanta Theme - Multi-language Setup
Atlanta Theme supports multi-language setup. Most components of the Help Center are using Zendesk translation engine. This article will cover additional steps to make some Homepage components to su...
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Lifetime Support & Warranty
We thoroughly test our themes to make sure all the features work and they look like what they are supposed to look. However, in case of any mistakes, we'll do everything to correct them.Installatio...
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Atlanta Theme - Formatting Components
Tabs Takes the basic nav and adds the .tabs-nav class to generate a tabbed interface. Use them to create tabbable regions. Display Unsafe Content Display Unsafe Content needs to enabled for this f...
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Mass Redact Tickets
Install this app from Zendesk Marketplace. Ticket requesters sometimes enter sensitive information such as ID numbers, credit card numbers, social security numbers, passwords, attachments or other ...
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Ticket Sentiment App
Install this app through Zendesk Marketplace. What is sentiment score? There are many methodologies to calculate sentiment scores but overall, the science is based on algorithms of natural languag...